Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello Oswin Z ! My name is Jeremy and I’m happy to help you with your question.
Please clear the cache for the browser that you are using or try to use a different browser to see if the issue still happens.
Usually when web based applications are having issues it is either cache data causing it or security protocols from the browser.
Thank you for reaching out to the community forums and have a good rest of your day.
Regards,