Is there a way to get a Bitlocker key from Microsoft?

Dani G 1 Reputation point
2021-08-23T13:52:24.227+00:00

We had a user who had water damage on their machine.

The device was registered in Azure but no Bitlocker key was recorded.

Does anyone know if you can retrieve this information another way, or if Microsoft have a way of giving this info?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Andreas Baumgarten 98,621 Reputation points MVP
    2021-08-23T16:12:56.477+00:00

    Hi @DaniG-5268 ,

    maybe this is helpful: https://365adviser.com/azure/how-to-find-the-bitlocker-recovery-key-in-azure-ad/
    or maybe this one:: https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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