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Unable to Setup Microsoft 365 Developer Program : E5 Subscription

Anonymous
2023-11-09T10:57:38+00:00

Hello,

I am not able to finalize the set up E5 subscription because I don't receive any code via SMS.

Please note that my phone is not blocked for unknown number and I also don't receive any error message after I press the button "Send".

Any help will be more than welcome.

Than you

Claudia

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2023-11-09T12:08:12+00:00

    Hi @p.tha

    I tried to contact support from Romania, but it was not helpful.

    So, how can I continue my E5 subscription? If this is not finalized, I cannot have a sandbox and do my exercises during my training.

    Would you be able to help me with this issue? For 2 days I have been trying to finalize this, I was even trying to set it up from my phone, and I have the same results.

    Thank you

    Claudia

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  2. Anonymous
    2023-11-09T11:29:03+00:00

    Hello,

    You can check this articles where you can find support information:

    Find Microsoft 365 for business support phone numbers by country or region : https://learn.microsoft.com/microsoft-365/admin/support-contact-info?view=o365-worldwide

    Get support - Microsoft 365 admin | Microsoft Learn : https://learn.microsoft.com/microsoft-365/admin/get-help-support?view=o365-worldwide

    Please note that support for account recovery for M365 for business and M365 for developer is handled within the same team. Let me know if you have any further clarifications.

    Best Regards, Prakash

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