Temporary server error when i choose verification method when i log

Question

When im trying to log in telling me locked acount from unusual activty

To unlock ur acount sgin in from browser

when i do log in from a browser its ask for my verification code the send to phone numbers that i linked and email linkced to my account i have accses to all of the verification method

But when i choose ons to receve the cod its telling my this:

Temporary server error choose other verification method or try again later

I choose other verification method its the same

And talked to the Microsoft support million time and no no body did help

No no body seems to know what to do actully they l dosnt understand a thing not even little

So that why i ask the community

Please help me guys

Answer 1

Hi Athbi Almutari,

Thank you for your update.

You may try to use another device or connect to another network connection. Also I would like to ask for a reference number if you have since you contacted Microsoft support based on the description.

This will help me to further check and look for possible option.

Regards,
RichieB_

Answer 2

Still nothkng changged tte support was so useless

Answer 3

Hi Athbi Almutari,

Thank you for the update.

You may visit this support article and click the START button then just follow the instruction.

I hope this will help you.

Regards,
RichieB_

Answer 4

no still have the error and and its locked because unauthorized login attempt

Answer 5

Hi Athbi Almutari,

Greetings!

Thank you for posting to Microsoft Community.

We understand that you need help with your account that has been locked. We truly understand how frustrating this can be that you cannot verify yourself due to the error message keeps coming out.

You may visit this website and try to check if you able to access it. Here's the link of the website: Account has been locked - Microsoft Support

You'll need to click the Sign in button that you can see on that website. If you don't see the Next option when you sign in, your account has been locked due to suspicious activity or for violating of Microsoft’s Terms of Use agreement.

To continue you may follow the steps that was given. It will give you further information about for Microsoft Account that has been locked.

Regards,
RichieB_
Microsoft Community Moderator