Share via

OFFICE LOGIN ISSUES

Anonymous
2023-11-02T15:20:41+00:00

Okay so I am using an office account at work and now I have issues logging onto the account. At first the teams app kept prompting me to login when at the same time I was using excel and word just fine. I went ahead and logged out of all office apps and rebooted the pc. Now i cannot login at all. It asks me to login twice and then it just gives me an error [1001]. Please help!

Correlation Id: e339f3***********

Timestamp: 2023-11-02T15:13:35.000Z

DPTI: d67*******db7e9**************d7

Error Tag: 62ubh

Error Code: 0

Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-11-02T15:49:40+00:00

    Dear respected Joon Han1,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

    As per your description and error message, Microsoft aware of this issue and currently they are investigation and working on it to fix it. Here you can see Microsoft release post article for your reference: [INVESTIGATING] Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications - Microsoft Support

    We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Waqas Muhammad

    Was this answer helpful?

    0 comments