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microsoft account now split into two....

Anonymous
2023-08-05T13:44:21+00:00

Until recently I had one sign on to my Microsoft account and now am presented with a choice of two "accounts"

with different target servers and profile settings....Is there a way to unify these or correct them?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2023-08-05T14:53:57+00:00

    Hi ChrisCodrington!

    I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

    I understand you are a split Microsoft account and you are trying how you want to unify them.

    I'm sorry, but did you add an alias email to your Microsoft account? or Did you add a family account to your Microsoft account on your PC? If yes, you may need to remove the new alias or account added.

    Kindly let me know how it goes and I will be glad to help further.

    Thank you

    Kind Regards, Shakiru

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