Azure Logic App

Question

I’ve set up an Azure Logic App to trigger an email whenever a new item is added to my SharePoint list. However, the Logic App is not triggering as expected. Can you help me troubleshoot this?

Answer 1

Hello,

I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

Troubleshooting an Azure Logic App, especially when it's connected to SharePoint, involves checking several components. Here's a step-by-step guide to help you identify the issue:

1. Azure Logic Apps Designer: • Open the Logic App in the Azure portal. • Examine the Logic App's design to ensure the SharePoint trigger is correctly configured (e.g., "When an item is created").
2. Run History: • In the Azure portal, under your Logic App's blade, check the "Overview" tab for the "Runs" history. This will show you each time the Logic App tried to trigger and whether it succeeded or failed. • If there are failed runs, click on them to get details about the failure.
3. SharePoint Permissions: • The connection to SharePoint needs appropriate permissions. Ensure the account you used to create the connection has adequate permissions on the SharePoint list. • Re-establish the connection in the Logic App to ensure credentials haven’t expired or changed.
4. Connection Configuration: • Check the configuration of the SharePoint connection used in the Logic App. Ensure the site URL, list name, and other configurations are correct. • Test the connection from within the Logic App designer to ensure it's active.
5. Resubmit or Trigger Manually: • From the Logic App's "Run History" in the Azure portal, you can manually trigger or resubmit a run. This can help in understanding if the issue is intermittent.
6. Diagnostic Settings and Logs: • Consider setting up diagnostic logging for your Logic App. This provides detailed logs on the Logic App's activities and can give insights into what might be going wrong.

I hope this helps.

Best Regards, IBHADIGHI