Microsoft documents will not save through onedrive as it states “There has been a network or file permission error. The network connection may be lost.).

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Microsoft documents will not save through onedrive as it states “There has been a network or file permission error. The network connection may be lost.).

Anonymous

I have been using onedrive for years and never experienced this before but has been like this for the past week. How can I fix this please?

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Answer 1

Dear Danielle Chancellor

Good day! Thank you for posting to Microsoft Community. We are happy to help you

I'm sorry to hear that you're experiencing issues with saving your Microsoft documents through OneDrive. This error message usually indicates that there is a problem with your network connection or file permissions. Here are some steps you can take to troubleshoot the issue:

Check your file permissions: Ensure that you have the necessary permissions to access and save files to your OneDrive account. You can visit OneDrive to check whether the file can be opened and saved properly
After you confirm that the web side OneDrive is not abnormal, you can try Resetting OneDrive - Microsoft Support

If none of these steps work, please inform us of the following information so that we can understand your situation more specifically：

Screenshot of the error message

We look forward to your reply. Thanks for your cooperation.

Sincerely,

Tin | Microsoft Community Moderator

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Microsoft documents will not save through onedrive as it states “There has been a network or file permission error. The network connection may be lost.).

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