Trouble with the app

Elisa Perez 31 Reputation points
2021-08-23T20:24:29.663+00:00

I’m having trouble with the app. It used to show me 6 digits and now 8. I can’t access anything with an 8 digit. I need some answers ASAP. It so frustrating because I was loving this app. Now im very disappointed. I did send 3 mails regarding these issue and no luck whatsoever! COME ON ! I NEED SOME ANSWERS NOW. ITS A HUGE DEAL FOR ME

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,672 questions
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2 answers

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  1. Elisa Perez 31 Reputation points
    2021-08-24T03:54:26.247+00:00

    Hi! The thing is I can’t disabled the 2 verification step if I can’t access my Facebook or Instagram account. Why is this happening? I was so pleased with the Authenticator app. And it was so user friendly. No I’m frustrated cause I need to log on nor for fun but for work.

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  2. Elisa Perez 31 Reputation points
    2021-08-24T03:55:19.033+00:00

    Hi! The thing is I can’t disabled the 2 verification step if I can’t access my Facebook or Instagram account. Why is this happening? I was so pleased with the Authenticator app. And it was so user friendly. No I’m frustrated cause I need to log on nor for fun but for work.

    0 comments No comments