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Getting frequent error message

Anonymous
2023-09-15T11:28:02+00:00

users are Getting frequent error messages - :"You cant access this right now" frequently. Is this the known issue with O365? as no changes are done at infra or no internet connection issues.

The error occurs especially when laptop is on standby/Hibernates/Restarted

It mainly happens with teams and outlook

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2023-09-15T13:25:06+00:00

    Hello Princewill Sunday,

    Thank you for reaching out to Microsoft community.

    I understand that you are experiencing frequent error messages with Microsoft Teams and Outlook, and you are not able to access them.

    This issue could be caused by network connectivity issues or corrupted files. Kindly verify if you have already checked the following. Thanks in advance.

    1. Ensure that your Microsoft Teams and Outlook to the latest version. You can share the versions you are using as well.
    2. If you are connected through a firewall, proxy or VPN, please try bypassing this and check again.
    3. Disable any third-party antivirus or firewall software temporarily and check if the issue persists.

    If this is happening to the desktop apps, please check if this persists when logged into the online versions and vice versa. This will narrow down if this is app or account related.

    ->You may check the behavior on another device as well.

    Looking forward to your response.

    Best Regards,

    Ashraf.

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