Share via

Microsoft acct

Anonymous
2023-08-30T01:05:29+00:00

We have never paid for a subscription before. We just use the Microsoft acct to purchase vbucks for fortnite and game passes. We bever intended to pay for a subscription. I went thru this when we first set it up but and Microsoft stopped charging us monthly. Everything was good. Now it's happened again. Can we please stop the subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-08-30T01:46:52+00:00

    Hi Earl

    I’m Garcia and I will be happy to help you with your question, I am a Microsoft consumer like you. Additionally, this is a user support forum and Independent Advisors cannot access accounts.

    Earl, which subscription were you billed for?

    I think it's best you speak with a Microsoft Accounts/Billing Support agent directly.

    To speak with one:

    Open your browser and go to - https://support.microsoft.com/contactus/

    Enter a summary of what's bothering you.

    Double-click the " Contact Support" button at the bottom of the page.

    Sign into your Microsoft account and follow the on-screen instructions until you get live support in Account and Billing.

    Best regards,

    Garcia

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Was this answer helpful?

    0 comments