me@onenote isn't working

Question

I've been sending emails to me@onenote for several years to save notes in onenote. I've noticed that they aren't actually saving in onenote since 11th October 2023. It appears to be set up correctly, and it has worked in the past

Answer 1

Hi Tim,

Unfortunately the link give the default or standard answers.

I guess in some cases it works but for example in my it does not work.

To the point where I have tried other possibilities without success.

I have no problem sending webpages to OneNote it seems to be specific to Emails.

I have:

1. Signed out / back in.
2. Created a complete new section to save emails to, then changed it back to the original.
3. I deleted OneNote app completely from my phone completely, then reinstalled it.
4. Tried signing out / in on my laptop and work computer, so three devices in total and also changing the default email save to location without success.

This is an absolute headache as I use emails for work and personal stuff and not being abele to fwd them to OneNote makes it useless.

Any solution to resolve this would be greatly appreciated.

Kind regards and thanks in advance

Answer 2

Hi,

I'm Tim, an Independent Advisor here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

This issue was reported earlier this year but then appeared to start working again.

Have you altered any of the settings?

You can always run through the instructions in the Microsoft support page below:-

https://support.microsoft.com/office/f513b641-ab0d-41cc-8dab-2a66f5d141e7

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

Kind regards

Tim