Content error

Question

I have moved a section group from one notebook to another . However , it shows content error and i can't access my notes at all right now . It was fine a few days ago and it says " this section is not available yet . it was added from another device . you'll be able to use it when that device syns "

I have however tried to sync from all the devices that i own and the outcome is still the same .

Answer 1

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Regards 

Jason Guer 

Microsoft Community Moderator

Answer 2

Hello Zi Esther Hoong (UG)

Thank you for posting in Microsoft Community.

I understand that you are experiencing a content error after moving a section group from one notebook to another in OneNote. Let’s work together in finding the best resolution to this issue.

To resolve this issue, please try the following steps:

• Close OneNote on all devices.
• Sign out of your Microsoft account on all devices.
• Sign back in to your Microsoft account on all devices.
• Open OneNote on one device and wait for it to sync.
• Check if the content error has been resolved.

If the issue persists, please try the following steps:

• Open OneNote on the device where the section group was originally located.
• Move the section group back to its original location.
• Wait for OneNote to sync.
• Move the section group to the new location again.
• Wait for OneNote to sync.

We look forward to your next response.

Regards,

Jason Guer

Microsoft Community Moderator