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Subscription & adding too it

Anonymous
2023-08-18T11:04:32+00:00

I have a subscription to Office 365 which ends in November & is on a recurring billing

I got a new laptop & including in with the purchase i got Microsoft 365 personal which is for 12 months + 3 months extra

I have not as yet added it to my account as i would like to know if i do it now would i get short changed in the time frame

I thought of turning off the recurring billing then a day or 2 before it runs out add the code

Am not sure what is the best way to do this so i don't lose out on my current subscription which i bought & not lose the 15 months that the new one offers

Any help would be appreciated it I had tried to find a email address to ask Microsoft directly but can't find it

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2023-08-18T12:32:03+00:00

    Hi Janice!

    I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

    I understand you are looking for a way to retain the Office 365 subscription which expires in November and then add Office 365 personal subscription that comes with a new laptop.

    Firstly, you can turn off recurring billing so that you won't be billed in the future. when your subscription expires in November, you need not wait till then here is how to do https://support.microsoft.com/office/c7c0bc32-9744-4acf-9818-815d5c96cc59.

    A way out is this since you purchased Office 365 from a 3rd party retailer and you were provided with a license key, then the subscription starts from when you activate that key.

    So you can wait, till the other expires (perhaps 2 days before it expires) and you can then go to https://setup.office.com/?ms.officeurl=setup,">https://setup.office.com/?ms.officeurl=setup, sign in with your existing Microsoft account, and enter the product key.

    Another option is to activate it now to add it to the current subscription, here is the procedure: First, complete the steps below and then turn recurring billing off. Go to https://setup.office.com/?ms.officeurl=setup to complete the process as described above.

    See detail here: https://support.microsoft.com/office/58f3d0f8-15c4-4ad8-8c5f-16d682e8b545

    Thus, whatever option you go for, you are not losing anything.

    I hope this helps! Please kindly let me know if you need any other assistance and I will be more than happy to help further.

    Please, remember to give back to the community. Help the next person with this problem by rating how this conversation was helpful.

    Thank you

    Best Regards, Shakiru

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