Help with syncing Quick Notes page

Question

Hi, my laptop stopped working about a week ago and now I am using a different one. I re-signed into my Onedrive and have access to most of my files. However, on my OneNote for my Quick Notes page in my notebook, it says "Content not yet available. It looks like this page was added from another device over a week ago and hasn't synced yet." I had three pages in that section of the notebook and can no longer see them because I am getting this error notice. Idk why it is doing this since I have all the rest of my pages. Any way I can get my quick notes back?

Answer 1

Hello Annoyed Student 4ever!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding. 

Sincerely

ReynaldoB

Microsoft Community Forum Moderator

Answer 2

Hi Annoyed Student 4ever

Thank you for posting in the Microsoft Community forum. I hope you're doing well.

Based on your description, it seems to be that you have a problem with synchronizing your Quick notes page on your OneNote. The error message usually occurs when OneNote failed to sync your notes properly. Let's work together to find the best solution to this problem.

To answer your question, yes you can still get back to your quick notes once the synchronization problem is resolved.

Can you provide us a screenshot of the exact error message?

In the meantime, you may try these troubleshooting steps.

1. Logout and restart your OneNote.
2. Try to remove and re-add your account from OneNote.

I look forward to your reply.

Sincerely,

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ReynaldoB

Microsoft Community Forum Moderator