Lustre on Azure service was not found in the Azure Marketplace to deploy

Shanmughavel, Arumuga 21 Reputation points
2021-08-24T07:29:56.277+00:00

Hello All,

I am trying to deploy 'Lustre on Azure' service in my Azure subscription. During the deployment I am getting the error "Validation failed" and verified the error logs and found that the below error:

"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716' and OfferId: 'cloud_edition_for_lustre' was not found and removed from the marketplace for new purchase.

Could you please help how to fix this issue. As I have accepted the Marketplace term for the lustre publisherid. But the validation error is persisting.

The error screenshots are attached here for your reference.

{"code":"MarketplacePurchaseEligibilityFailed","details":[{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716' and OfferId: 'cloud_edition_for_lustre' not found. See similar offers in here 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20cloud_edition_for_lustre'. Correlation Id '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'."},{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716' and OfferId: 'cloud_edition_for_lustre' not found. See similar offers in here 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20cloud_edition_for_lustre'. Correlation Id '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'."},{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716' and OfferId: 'cloud_edition_for_lustre' not found. See similar offers in here 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20cloud_edition_for_lustre'. Correlation Id '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'."},{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716' and OfferId: 'cloud_edition_for_lustre' not found. See similar offers in here 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20cloud_edition_for_lustre'. Correlation Id '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'."},{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716', OfferId: 'lustre_client' cannot be purchased due to validation errors. For more information see details. Correlation Id: '18f8fe7f-e971-45d9-95e4-3e9f8e26683a' The offer with Offer ID 'lustre_client' was not found. Try one of these: 1- Make sure the offer name is written correctly. 2- If this offer was recently created, allow up to 30 minutes for it to be available for purchase. 3- The offer may have been removed from the marketplace. Look for similar offers from this publisher here: 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20lustre_client'. Publisher ID: 'ddn-whamcloud-5345716', Offer ID: 'lustre_client', Correlation ID '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'.[{\"The offer with Offer ID 'lustre_client' was not found. Try one of these: 1- Make sure the offer name is written correctly. 2- If this offer was recently created, allow up to 30 minutes for it to be available for purchase. 3- The offer may have been removed from the marketplace. Look for similar offers from this publisher here: 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20lustre_client'. Publisher ID: 'ddn-whamcloud-5345716', Offer ID: 'lustre_client', Correlation ID '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'.\":\"StoreApi\"}]"},{"code":"BadRequest","message":"Offer with PublisherId: 'ddn-whamcloud-5345716', OfferId: 'lustre_client' cannot be purchased due to validation errors. For more information see details. Correlation Id: '18f8fe7f-e971-45d9-95e4-3e9f8e26683a' The offer with Offer ID 'lustre_client' was not found. Try one of these: 1- Make sure the offer name is written correctly. 2- If this offer was recently created, allow up to 30 minutes for it to be available for purchase. 3- The offer may have been removed from the marketplace. Look for similar offers from this publisher here: 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20lustre_client'. Publisher ID: 'ddn-whamcloud-5345716', Offer ID: 'lustre_client', Correlation ID '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'.[{\"The offer with Offer ID 'lustre_client' was not found. Try one of these: 1- Make sure the offer name is written correctly. 2- If this offer was recently created, allow up to 30 minutes for it to be available for purchase. 3- The offer may have been removed from the marketplace. Look for similar offers from this publisher here: 'https://azuremarketplace.microsoft.com/en-us/marketplace/apps?page=1%26search=ddn-whamcloud-5345716%20lustre_client'. Publisher ID: 'ddn-whamcloud-5345716', Offer ID: 'lustre_client', Correlation ID '18f8fe7f-e971-45d9-95e4-3e9f8e26683a'.\":\"StoreApi\"}]"}],"message":"Marketplace purchase eligibilty check returned errors. See inner errors for details. "}

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  1. deherman-MSFT 34,026 Reputation points Microsoft Employee
    2021-08-24T16:03:07.593+00:00

    @Shanmughavel, Arumuga
    I receive the same error when attempting to use Lustre on Azure through the Marketplace. It appears that the Marketplace seller might have deactivated the product. Since this is a third party product hosted on Marketplace I recommend you contact the seller which they have outlined in their documentation here.

    You also might consider alternative methods for running Lustre. Checkout this blog post which walks you through one of the possible methods.

    Hope this helps! Let us know if you are still facing issues or have further questions.

    -------------------------------

    Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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