Share via

I cannot download Microsoft authenticator

Anonymous
2023-07-27T17:10:50+00:00

I do not have a compatible mobile phone. I cannot access my Microsoft account

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2023-07-27T18:13:23+00:00

    Hey Kate, thank you for reaching out today and I'm sorry to hear that about your phone.

    Although there isn't a way to make an incompatible phone work if it is not compatible, let's make sure that is in fact the issue.

    What error message do you receive when you try to download Microsoft

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-07-27T17:38:50+00:00

    Then you'll have to upgrade your phone if your current one is too old and not supported by Microsoft.

    Was this answer helpful?

    0 comments No comments