How to delete a folder inside shared mailbox?

Question

Hello,

We are not able to delete a folder in shared mailbox.

Answer 1

Dear Nusrat Admin,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description, I understand that you have a query "How to delete a folder inside shared mailbox?" Before we proceed, we need more detailed information about the situation you are experiencing.

Please help us in isolating the issue by providing the following information:

1. Where are you trying to delete the folder? In outlook client or Outlook on the web?
2. Also may i know which folder are you trying to delete? Is this sub folder ?
3. Have you checked to confirm the full access permission is assigned to have full control of the mailbox? You can use the Add-MailboxFolderPermission -Identity Sharedmbx:\foldername -user username - AccessRight Owner PowerShell command.
4. Are you getting any error when trying to delete folders?
5. Have you checked to confirm there is no retention policy assigned that prohibits user to delete any item?

We look forward to hearing from you; Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. Thank you for your cooperation.

Sincerely,

De Paul | Microsoft Community Moderator