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One Note Class Notebook will not sync.

Anonymous
2023-08-17T16:02:33+00:00

It has this error note: OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE000002E bukxo 30103 | 17d95391-227c-084f-900a-93c12196a5b6 202308171559). I have tried to delete any deleted files, but it will still not sync. Can you help? This was a newly created class notebook with only students added. No content has been added yet.

Microsoft 365 and Office | OneNote | For education | MacOS

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  1. Anonymous
    2023-08-18T03:35:37+00:00

    Dear Noelle Bullough,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    From your description It seems OneNote is not syncing on your side.

    If my understanding is right, apologized situation you encountered, we do understand the inconvenience caused and apologize for it. According tothis article 0xE000002E happens when OneNote needs to refresh but can't do so automatically. This is typically a temporary issue and should resolve itself the next time a full sync occurs. If you don’t want to wait for the next automatic sync, you can force a full sync by pressing Shift+F9 while OneNote is running.

    Resolve the 0xE000002E (Out of Sync with Store) error in OneNote

    • In OneNote, click File > Info > View Sync Status.
    • In the Shared Notebook Synchronization dialog box, click the notebook icon with a yellow triangle warning over it to see the name of any section that’s causing sync problems.
    • Click the Sync Now button next to the notebook containing the section.
    • May I know where the notebook is stored, personal OneDrive or OneDrive for business?
    • Check if you are getting this error with a specific notebook.
    • Please confirm the OneNote version you are using.
    • If you are using OneNote, please provide a screenshot of Product Information. To get this screenshot, open OneNote on your system, click File>Account, capture the screenshot of all the information mentioned under Product Information.

    Your understanding and patience will be highly appreciated.

    If there is any misunderstanding, please feel free to correct me.

    Have a nice day!

    Best regards,

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