Share via

error code 0800704cf

Anonymous
2023-09-25T15:23:22+00:00

i purchased microsoft 365 online from microsoft store. my receipt did not have a product key. it just had an order number . i have windows 11 and a wifi connection and it will not allow me to activate microsoft 365 , i receive error code saying not connect to internet

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-09-26T08:53:15+00:00

    Hello JEANEAN W,

    Unfortunately, I don't have any further troubleshooting to offer.

    There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks,

    Bobadoye

    0 comments
  2. Anonymous
    2023-09-25T17:58:31+00:00

    Hi there JEANEAN W,

    Welcome to Microsoft Community

    I'm Bobadoye and I'd be happy to help you out with your question.

    Apologies for any inconvenience this may have caused, please try the following steps below:

    • Run Windows troubleshooter, go to Settings>Update & Security>Troubleshoot> Network Adapter>Run the Troubleshooter

    You can also click on the link below for more guidance:

    https://answers.microsoft.com/thread/6a291f3f-6d3e-4cfb-98f5-0dce4ca32550

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards,

    Bobadoye

    0 comments