"Prediction Failed. An error occurred in the service. Please try again later."

Joe Recognizer 61 Reputation points
2021-08-24T11:24:54.06+00:00

I am trying to test the form recognition here: https://fott-2-1.azurewebsites.net/prebuilts-analyze
I entered all my data and uploaded a file:
126062-screen-2021-08-24-131417.png

But when I hit the "Run analysis" button, I always get the error message "Prediction Failed. An error occurred in the service. Please try again later.".
126047-screen-2021-08-24-131231.png

I have re-tried for weeks now, and this behavior did not change. I contacted the technical support in a chat, but they did not know this error message and asked me to post the question on this forum. What can I do to test the form recognizer?

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
1,445 questions
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Accepted answer
  1. romungi-MSFT 42,791 Reputation points Microsoft Employee
    2021-08-24T12:40:58.707+00:00

    @Joe Recognizer The service endpoint in your case should be of the following format.

    https://<your_resource_name>.cognitiveservices.azure.com/  
    

    Please replace the above placeholder in the endpoint to your Azure form recognizer resource name and try the same with the key of your resource.

    125949-image.png

    The details are also available from Azure portal for your resource:

    126037-image.png

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