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I am trying to activate a subscription that I purchased at Best Buy. This is the error that I receive: Error code: StackBlockedDueToOrderPendingChangeRecord. I cannot find anyway to contact support.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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What does that error code mean? StackBlockedDueToOrderPendingChangeRecord
Hello Jessica D,
Welcome to Microsoft Community.
I am a Microsoft user just like you, I hope you are doing well.
Sorry for the inconvenience. Did you receive this error when trying to redeem this product key?
If not, to redeem the Office 365 product key:
Step 1: Go to www.office.com/setup or Microsoft365.com/setup.
Step 2: Sign in with your Microsoft account, or create one if you don't have one.
Step 3: Enter your product key, without hyphens, if prompted.
Step 4: Follow the prompts to finish the redemption process.
Source: https://support.microsoft.com/office/0a82e5ae-739e-4b92-a6f4-2ec780c185db
If the error persists, I would recommend you contact Best Buy support to inform them that you are unable to redeem this product key.
Please let me know if you need more assistance.
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Warm Regards