Data Types empty

Question

Hi,

I cannot get data types to display any option, particurlarly Stocks, Ive followed all indications online, repair, reinstall, suscriber, editing lang, login from excel etc

Answer 1

Hi Reynaldo,

I can do the step 1, but the window in step 2 is different from the one you show me, I don't get anything below the "get help" button, I'm signed in but below that is empty and I cannot see "more help" nor "contact support"...Why?

Cheers,

Answer 2

Hi GORZH

Thanks for getting back. I apologize for the late response.

If that's the case, it would be best if you contact our live support team for further assistance. Due to the complexity of the problem, this will need a more advance troubleshooting steps to resolve the problem. It is best to contact our live support since they are equipped with the advance tools and resources. They may need to remotely access your computer to perform troubleshooting steps.

To contact our live support team, you may follow these steps;

1. Sign in to Contact - Microsoft Support with your Microsoft account.
2. Describe your concern.

3. Click the Contact Support button.

Thank you for your understanding.

Sincerely

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ReynaldoB

Microsoft Community Forum Moderator

Answer 3

Hola Reynaldo and thank you for your answer.

• No. I went to Customize the ribbon to get the data types.
• Microsoft® Excel® for Microsoft 365 MSO (Version 2310 Build 16.0.16924.20054) 64-bit

1. My internet works just fine.
2. It's supposed to be up to date.
3. I've restarted, reinstalled, repaired...all what usually is found as an answer around here.

I'll look forward to some more of your guidance.

Answer 4

Hi GORZH

Thank you for posting on the Microsoft Community forum.

I understand that you’re experiencing difficulties with the Data Types in Excel. It can be really frustrating when things don’t work as expected, especially when you’ve tried multiple solutions. I’m here to help you through this. Let's work together to find the best solution to this problem.

I would like to ask a few questions to better understand the problem.

• Was this working before?
• What is the version or product name of Excel you are using? Is it Microsoft 365 Family/Personal or Business? You may refer to this link here for instructions. About Office: What version of Office am I using? - Microsoft Support

In the meantime, you may try these troubleshooting steps below;

1. Check your internet connection: A slow or unstable internet connection might affect how some apps work, leading to issues like the Stock Data Type not showing.
2. Check for Office updates. This way, you can make sure you get the latest updates and fixes for your Office program. Click this link here to learn more about how to update your Office program. Install Office updates - Microsoft Support

3**. Restart your PC**: This clears temporary files and bugs that might prevent your Excel Stock Data Type from working properly.

I look forward to your reply.

Sincerely,

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ReynaldoB

Microsoft Community Forum Moderator