How to Deactivate Office installation

Question

My old PC crashed and I wish to install Office 2021 to my new PC. I deleted the old PC from my MS account prior to deactivating MS Office and now do not see how to deactivate Office!

I purchased MS Office 21 Home version from MS online. I'm on Windows 10 Pro 64-GB.

Can anyone suggest the needed steps or do I need to call MicroSoft?

Answer 1

Hello NoTimeLikeThePresent,

Welcome to Microsoft Community.

I am a Microsoft user just like you, I hope you are doing well.

You need to install this license on your PC using the steps below:

1. Go to www.office.com and if you're not already signed in, select Sign in.
2. From the Office home page select Install Office.
3. Select Install (or depending on your version, Install Office>).
4. This completes the download of Office to your device. You can now proceed to install Office.
5. Once you're done installing Office, you can then sign in your Microsoft account associated with this license to activate.

Source: https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658

If you experience any issues with activation, contact Microsoft support via live chat for further assistance with activation. Kindly go to Microsoft Contact Us website:

http://support.office.com/home/chat

1. Type "Activate Office" and click Get Help.
2. Click Login and Contact Support at the bottom of the page.
3. Log in with your Microsoft account.
4. Under products and Services, select Microsoft 365 and Office Option.
5. Under category, select "Activate my product"
6. Click "Chat with a support agent".

Please let me know if you need more assistance.

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Warm Regards

Answer 2

Raymond Kalaiyo,

Thank you so much for your helpful post. I was able to work through it and resolve the PC switch.

Super helpful!

NoTimeLikeThePresent