Config Load Error

Question

I've been streaming a certain website on Chrome for saveral months.

The other day, this message came up instead of the site: Configuratio Load Failed.

I've been getting the same message ever since.  I only get this on one site. All others

work fine.  I'm using Windows 11. I get the same message on MS Edge.

 Anybody know what is causing this?

Answer 1

Hi BriCo

I'm AnnaThomas and I'd happily help you with your question. In this Forum, we are Microsoft consumers just like yourself.

Sorry for the trouble this might have caused. This should have been posted on the Windows forum. However, the configuration load failed error may be caused by one of the following reasons:

There is a problem with the configuration file of the website or the app that you are using to stream it. The configuration file may be corrupted, missing, or invalid.

There is a problem with your browser settings or cache. You may need to clear your browser cache and cookies or reset your browser settings to default.

There is a problem with your network connection or firewall. You may need to check your internet connection or disable any firewall or antivirus software that may be blocking the website or app.

I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

Best Regards,

AnnaThomas

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Answer 2

Thanks for the suggestions, Anna. I will try each of them and get back to you.

Answer 3

The problem might be with the web site.

Try a different browser and/or a different device and see if the problem occurs there as well.