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I had a separate account that I cancelled (mainly because Microsoft assistance is so terrible) however I am still being charged 6.99, on top of still being charged I am unable to access Microsoft word. I do not understand how Microsoft can be so terrible with helping out end users but here we are. I am writing an email instead of getting customer service, pitiful. The account I am inquiring about was separate from this account, another way Microsoft’s support is the worlds worst support is I had to log on to just ask for help because the phone number provided was a hot piece of trash and only referred me back to the website.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
On any Office O365 component, > Help > Contact support (its all on-line)