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EXCEL>EXE - Bad Image

Anonymous
2023-08-29T02:54:35+00:00

C:\WINDOWS\SYSTEM32\wevtapi.dll is either not designed to run on Windows or it contains an error.  Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.  Error status 0xc0000020

I have attempted to uninstall the Microsoft 365 and reinstall again but it doesn't work well ( Same error Bad Image ) This problems happened few week ago. Please advice me how to solve this problem . We using WIn 10 pro.

Thanks

Joe

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-29T03:33:13+00:00

    Hi Joe J,

    Thank you for reaching out. My name is Leo, a user just like you. I'd be happy to help you with your concern.

    May I know if you are currently using Office 365? Have you also checked for Windows updates? Windows updates can impact the performance of your installed applications. To check, go to Settings > Windows Update, and then click the option to check for updates. May I also know if you are also experiencing the same issue with other Microsoft Office applications such as Word or PowerPoint?

    Regarding this issue, I recommend using the Office repair tool to repair the software. Please follow the steps below:

    1. Access this link to download the Office repair tool. Link: https://aka.ms/SaRA-officeUninstallFromPC
    2. Download and install it, then open to run.

    Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

    1. Select the version you want to uninstall, and then select Next.
    2. Follow through the remaining screens and when prompted, restart your computer.

    After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.

    1. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.

    After you completed the steps to repair, you will need to restart your computer and try to access your Microsoft Excel again.

    For more detailed steps with corresponding images, you can refer to the link provided below:

    https://support.microsoft.com/office/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    I hope I provided a helpful solution regarding the issue! Let me know if you have any further questions.

    Best Regards,

    Leo

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