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Hello, I am having some issues with Excel online where changes that are made revert back to the original text. I have 2 videos of this happening, but am unable to upload to this forum. Essentially I am changing a cell's text, and when I press "Enter" it reverts back to what was there before my change.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You may upload your videos to a cloud Drive and share us a link for that.
Is there anyone using some workbook? It could be someone using same cell.
Check if your changes history is recorded in "Show changes"
Hello,
Yes I have multiple people editing this workbook. However, each person is editing different parts of the workbook in sequence, meaning person 2 won't make a change until person 1 is done with their edits (usually a day or 2 apart), same with person 3 won't make changes until person 2 is done with their edits, ect...
In excel online, you can see where individuals are working, by a highlighted cell with the individual's name/initials. In the videos, there are no other individuals working on the same cell.
Below is the link to the edit reverting changes: https://youtube.com/shorts/AXbQFVy---E?feature=sharehttps://youtube.com/shorts/-30oWPOQHac?feature=share
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I seems bug. For such issue, I'd suggest you raise a support ticket to Microsoft.
Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request. That support team there will have the correct channel and resources to help you investigate more and find what exactly the reason has caused this situation.