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Error while setting up Email Parameters in D365fo

Anonymous
2023-07-19T06:38:02+00:00

When I try to add the username and password in email parameters and test the connection in D365 it shows me the following error although my username and password are correct.

Mail authentication failed. Please verify your SMTP user name and password. If your SMTP server doesn't support authentication, please clear the SMTP user name and password. Server smtp.office365.com:587 using SSL/TLS supports the following authentication options: LOGIN, XOAUTH2.

How can I make it work?

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2023-07-19T08:00:09+00:00

    Hi, Mateen Ahmed1

    Good morning!

    Thank you for publishing in Microsoft Community. We are happy to help you.

    According to your description, the problem of your concern is that you've got an error while setting up Email Parameters in Dynamics 365FO.

    As Microsoft has a specific support channel resource for certain different support scopes and attributes. For our cmmunity team that we're dealing with Exchange Online issues. Thus, we would like to refer you for the specializing team who dedicating into Dynamics 365 with rich experience and more resources than us.

    Here is our dedicated channel to make your query: Explore Dynamics 365 forums

    Thank you for your precious time and your understanding would be greatly appreciated.

    Have a nice day

    Alex | Microsoft Community Moderator.

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