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Hi ,
We Migrated users from Exchange 2007 to 2013. auto discover works and we get the error" set of folders cannot be opened outlook " once the profile is configured. Old profiles show disconnected.
Able to configure profile manually.
Any help is appreciated!
Cheers
Priya
Hi @Priya Jayaraman ,
Can you login Outlook after configuring the profile?
If so, I believe this is because the Exchange 2013 uses Anywhere for clients to connect. And for Exchange 2007, it should be different.
A related thread that may help: https://social.technet.microsoft.com/Forums/exchange/en-US/067fd791-fec0-47dd-a7fa-423d5a997762/outlook-cannot-connect-after-mailbox-move-from-exchange-2007-to-2013?forum=exchangesvrgeneral
Best regards,
Lou
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Hi Lou,
we are having issues with Exchange 2013 mailbox configuring in outlook 2007, 2010 after migration.
Set of folders cannot be opened outlook " once the profile is configured with auto discover.
RPC logs have the following errors:-
WebExceptionStatus=ProtocolError;ResponseStatusCode=401;WebException=System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
HttpProxyException=Microsoft.Exchange.HttpProxy.HttpProxyException: RPC server name passed in by client could not be resolved: DC server name
WebExceptionStatus=ProtocolError;ResponseStatusCode=503;WebException=System.Net.WebException: The remote server returned an error: (503) Server Unavailable. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
For connections from CAS to backend MBX
Cheers
Priya
Hi @Priya Jayaraman ,
See if this article helps: https://support.microsoft.com/en-us/topic/outlook-anywhere-users-prompted-for-credentials-when-they-try-to-connect-to-exchange-server-2013-or-exchange-server-2016-07ec2dce-059f-c817-8650-47c62b9e0f7a
Now the Exchange 2007 and Exchange 2013 are in coexistence mode right? I think you should check the autodiscover settings and also the certificate in IIS.
Best regards,
Lou
Hi @Priya Jayaraman ,
Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark the helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.
If you are still stuck in this issue, please feel free to post your questions.
Regards,
Lou
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