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Anonymous
2023-12-12T19:48:40+00:00

Hi. I want to open Microsoft Office app in the light mode. But it doesn't work. I change my phone's mode every time for see the documents

Microsoft 365 and Office | Install, redeem, activate | For education | Other

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  1. Anonymous
    2023-12-13T01:36:49+00:00

    Dear Ayten,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    As per your description, it seems that you are trying to open Microsoft Office app in the light mode.

    If the understanding above is right, we've noticed that you post this thread under "Other/For Education/Other" category, and you have mentioned that "change my phone's mode", to help you better, we'd like to confirm the operating system of the device you are using for further investigation. Is it an Android phone or an iOS phone?

    Meanwhile, please also share your Microsoft Office app version and some screenshots for more detailed information.

    Appreciate your understanding that sometimes the initial reply may not resolve the situation very soon. However, we can work together to narrow down and resolve the situation. Please kindly post back and provide the more information, then we can focus on your specific scenario and provide specific suggestions.

    If the understanding above is not consistent with yours, please feel free to post back and point that.

    Your understanding and patience will be highly appreciated. We hope that you are keeping safe and well!

    Thanks for your cooperation.

    Sincerely,

    Rhoda | Microsoft Community Moderator

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  2. Anonymous
    2023-12-12T21:03:06+00:00

    Dear Ayten,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist. We are looking into your situation and we will update the thread shortly.

    Appreciate your patience and understanding and thank for your time and cooperation.

    Sincerely,

    George | Microsoft Community Moderator

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