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I have a new Galaxy S24 Ultra. Since I git it, I am getting pop ups from Microsoft saying "We couldnt connect to your Microsoft account" I have followed other threada and have done tyhe following:
Restarted in Safe Mode
Disabled Anti virus
Used a different browser.
Still the same, when I click on the message, it takes me to sign in.
I accept on the authenticor and successfully sign in.
Within a few minutes the pop up reappears
Would love to know how to fix thgis
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, that is correct, Sorry for the inconvenience and I hope Microsoft attends to this issue faster.
Thank you for your time LloydSmith5
Kind Regards, Fatai.
Thanks for your reply.
I note that Diane Poremsky states that Microsoft is aware of it and is working on fixing it but I don't have an estimate on when they expect it will be fixed.
So will ait and see I suppose!
Hello LloydSmith5,
Sorry for the inconvenience and I'm happy to help you today.
“In this article (https://answers.microsoft.com/en-us/outlook_com/forum/all/keep-getting-notifications-about-microsoft-couldnt/5d088fde-e2e0-4758-af95-6c9f47a3627d) Diane Poremsky shows a suggestion to the query above:
That is referring to a connected account added to Outlook.com? You need to reenter the password.
The settings are on View tab > View settings > Mail > sync Email but there is a bug that prevents that dialog from loading.
Microsoft is aware of it and is working on fixing it but I don't have an estimate on when they expect it will be fixed. Sorry.
I would appreciate your feedback.
Kind Regards, Fatai.