Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Subrectre, this is Bryll
I totally understand how worrisome this can be, but I want to assure you that you're not alone.
I really wish I could do this manually for you, but Microsoft account is handled entirely by a fully automated server, and we can't and don't have access or visibility into account information but do not worry, Microsoft has dedicated security experts who are ready to help you regain control of your account and keep your information safe.
If you notice any charges in your bank made by Microsoft and you do not recognize it. If you are seeing an error "Help us secure your account" when logging in to your Microsoft account. If there are some changes from your Microsoft account email alias. If your Microsoft account has been signed in to a device that you do not recognize and if the security information of your Microsoft account has been changed, please contact the Chat support technicians immediately so necessary actions can be taken:
Follow these steps to reach Chat support technicians:
- Please visit this website: Contact - Microsoft Support
- From the description box, type Chat then scroll down and press Contact Support
- Choose Microsoft 365 and Office as Product and Technical Support as Category
- Click Chat with a support agent in your web browser
- Press Confirm and you will be placed in queue. Please wait for a Live person technician to connect with you.
Thank you for reporting this incident here in Community.
Bryll
Community Moderator