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Install, redeem, activate.

Anonymous
2023-12-17T09:10:11+00:00

Hello,

When i bought my laptop the microsoft apps where pre-installed in it like powerpoint,excel,word etc. But due to osme reason i got my laptop formatted so now when i want to open any document of powerpoint or word its not there. I tried to download it but didn't got. In microsoft 365 its there but can excess it for free. What to do now ?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2023-12-17T09:44:33+00:00

    Hi Satyam S,

    Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.

    Do you have a Microsoft 365 subscription ? You will need to completely Uninstall Office using the complete Uninstall support tool and reinstall Office 365 on your computer.

    "To Uninstall Office completely use the uninstall support tool, see steps:

    1. You can download the Office uninstall support tool using this link https://aka.ms/SaRA-officeUninstallFromPC
    2. Open the download on your browser, and when you're prompted in the Application Install window, select Install, and then I agree for the Microsoft Services Agreement. Run the file after downloading.
    3. From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next.
    4. Follow the prompts on the remaining screens and when prompted, restart your computer. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts."

    Source link for the above information: https://support.microsoft.com/office/9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    "Kindly find steps below on how to install Office:

    1. From your computer, go to https://www.office.com/ and if you're not already signed in, select Sign in.
    2. Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
    3. After signing in, from the Office home page select Install Office.
    4. Select Install (or depending on your version, Install Office>). After installation, sign into any Office app like Word to activate Office."

    Source link: https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658

    Hope this helps!

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