Shared folder does not appear in shared tab in OneDrive app

Question

Hi,

I want to share photos via one drive. I have created a shared folder and shared it with users. Couple of issues:

1. for me as the person who has shared the folder - the folder does not appear as a shared folder in the “shared” tab of my one drive app. It does appear in the shared tab in one drive web.

I can access the folder through the files tab and it shows as being shared with 3 other users who have edit authority.

2. the folder does not appear as a shared folder in the “shared” tab of the one drive app of the persons who the folder was shared with

These users seem to have to go back to the original link in the email they received when the folder was originally shared

3. what is the best way for people with access to this folser to be notified if new photos are added into this shared folder,.

Thanks

Answer 1

when I check the folder details from the files tab. It shows shared with the persons email and can edit underneath.

They can access the folder from the original invitation link. But it does not show up in their one drive mobile app. Either the files or share tab. They keep having to find the initial email with link to access it.

It also does not show in my shared tab in my mobile app.

Thanks

Answer 2

Thank you for clarifying, TerayS. May I inquire whether you have granted permission to edit for the individuals with whom you've shared the files or folders? If not, kindly reshare them and then follow the complete steps outlined in this link. Link: https://answers.microsoft.com/thread/4366204a-914e-42ff-b780-79c8681b7a4f

Answer 3

Also the shared folder does not show up on the one drive app of the person who the folder is shared with.

Answer 4

Thanks I deleted the app and reinstalled as per the instructions the folder still does not show in the shared tab.

In regards to the next step theiphone doesn’t have a right click but I tried resharing the folder from the files tab. It still doesn’t show up in the shared tab.

Answer 5

Hi TerayS,

Thank you for reaching out. My name is Leo, a user just like you. I'd be happy to help you with your concern.

For questions 1 and 2, I recommend trying to reset your OneDrive application to refresh the app. You won't lose any data by resetting OneDrive. Follow the steps provided on this link: https://support.microsoft.com/office/34701e00-bf7b-42db-b960-84905399050c

Then check if it resolves the issue. If not, kindly try adding the folder manually. Check if you have this option. In the OneDrive app, navigate to the shared folder using the "Files" tab. Right-click on the folder and select "Add to Shared."

For number 3, based on my knowledge, I am not aware of any options to receive notifications when there are changes on the drive. As a user of OneDrive, Google Drive, and other drives, I haven't come across a feature like that. I only receive notifications when I am invited to access a drive, not for changes or any additional files added.

Your understanding and patience will be highly appreciated. I hope I provided a helpful information regarding your concern! Let me know if you have any further questions. Be safe always!

Best Regards,

Leo