Indent markers missing

Question

Hi,

Indent markers on the ruler bar has disappeared and I cannot show them again. I tried to reinstall Microsoft Office, but it didn’t work..

Answer 1

You'd think anyone sporting the MSFT tag would realize by now that this is a known issue which cannot be resolved in a practical way at the user level. The matter has been discussed in numerous threads in the Mac Office Communities.

It's a compatibility issue with Sonoma [perhaps some Ventura users as well] which Apple & Microsoft need to resolve by way of a future update. There's no indication of how soon that will be. Keep both Office & macOS updated but avoid Beta releases.

Answer 2

Hi David,

Thanks for posting in the community. We are happy to help you.

According to your description, I have checked it on my side (Word version 16.79.2), and I can see indent markers. So, to troubleshoot the problem, I would like to confirm the following information. It will help us to narrow down it.

1. I suppose the problem happens on all documents, including newly created blank documents. If not, please point it out and let us know.
2. As you have already reinstalled Office, I suppose your Word version is 16.79.2. You can check it by running Word, clicking Word in the menu, About Microsoft Word.

If not, please point it out and let us know.

3. If you have checked the above points, could you please share a full screenshot of the problem? You can click the "Insert Image" button to upload it.

We look forward to your response. Thanks for your cooperation.

Sincerely, 

George | Microsoft Community Moderator

Answer 3

Hi George,

Thanks for your quick reply. Yes, it happens in all documents and my current Word version is 16.79.2. I have just checked it.

Screenshot:

As you can see, I can see the ruler bar but it doesn’t show me the Indent Marks… Thank you.