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Adding a shared email without being charged for another license (MS 365)

Anonymous
2024-02-08T01:36:46+00:00

I have MS 365 Business Basic and currently have one license and one user:

******@mybusiness.com

I'm looking to add another email which is ******@mybusiness.com. I've read in other threads that there is a way to set this up without buying another license. Can anyone help to map out the steps necessary?

Thanks!

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-02-08T09:50:53+00:00

    Hello Ryan_Thomas_IFP,

    Yes, they will be able to email from outside the organization.

    Please help to vote for my above reply to help other users with the same question.

    Thank you for your time and understanding. For other questions, feel free to add your post to the Microsoft Community.

    Stay safe and healthy.  

    Sincerely,

    Simbarashe | Microsoft Community Moderator

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Answer accepted by question author

  1. Anonymous
    2024-02-15T08:21:27+00:00

    Hello Ryan_Thomas_IFP,

    Good day to you and hope you are doing well.

    May I know you've checked Simba's last response? Feel free if you need any further assistance, we will be happy to help you further. And if provided information is meet your requirement, you can also give Vote on that. It helps other users who are searching for this same information and find information. Your vote helps other users find that topic easily. At this point, your cooperation and valuable time will be greatly appreciated.

    Thank you for your time and cooperation.

    Sincerely

    Ankita Vaidya | Community Moderator

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  1. Anonymous
    2024-02-08T03:39:58+00:00

    Hello Ryan_Thomas_IFP,

    Thank you for posting in Microsoft Community. I'm happy to assist you with this request.

    You can create a shared mailbox which can be accessed and used by users with Exchange Online license and it does not need a license of its own. For detailed steps on how to create a shared mailbox and add members to it please see Create shared mailboxes in the Exchange admin center | Microsoft Learn and Create a shared mailbox - Microsoft 365 admin | Microsoft Learn. About how they work see About shared mailboxes - Microsoft 365 admin | Microsoft Learn.

    Should you have any questions or concerns please do not hesitate to contact me. Look forward to hearing from you.

    Sincerely,

    Microsoft Community Moderator

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  2. Anonymous
    2024-02-08T04:12:39+00:00

    As a follow up, will clients be able to email this secondary mailbox from outside of my business?

    Thanks

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