20,212 questions
The fact that you can't access the Client.asmx page is the issue. Did you enable SSL?
Clients not fully connecting to wsus server
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lewis, Michael
21
Reputation points
I created a new wsus server on my network and now I can't get clients to connect correctly. All of my clients show their hostname in the wsus console, but no ip address, OS just shows Windows 0.0, and last status report is "Not yet reported". When I try to run windows update on a client, I get error 0x8024401c.
I've been through a couple of the guides from WAM ( https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/ & https://www.ajtek.ca/wsus/reset-windows-update-gpo-settings/ ) but am still having trouble. In fact, the computers I tried these scripts on stopped reporting even their hostname to wsus.
One thing to note is that I was able to download the .cab file but can't browse to the Client.asmx page, even from localhost.
I've verified GPO settings. GPO was using a DNS pointer instead of actual server name, so I changed that to the actual fqdn, but it hasn't helped.
Windows for business Windows Server User experience Other
2 answers
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Adam J. Marshall 10,281 Reputation points MVP2021-08-25T22:10:13.387+00:00 -
Lewis, Michael 21 Reputation points
2021-08-26T14:55:29.727+00:00 SSL was enabled. I noticed that I didn't have a certificate applied, so I did that, but still not working. I can access the Client.asmx page now, though.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rita Hu -MSFT 9,661 Reputation points2021-08-26T02:05:03.82+00:00 @Lewis, Michael
Thanks for your posting on Q&A.One thing to note is that I was able to download the .cab file but can't browse to the Client.asmx page, even from localhost.
You tried to browse to ClientWebService site on the local WSUS server but failed. Am I right? Have you found any error tips?
http://<wsusserver>:8530/ClientWebService/Client.asmxCould you connect to the WSUS console correctly and sync the updates from MS?
Note that disable the ASP .NET Impersonation authentication in WSUS Administration site.
Reference picture:
Please keep us in touch if there are any updates of the case.
Regards,
Rita
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Lewis, Michael 21 Reputation points
2021-08-26T14:56:51.96+00:00 I can connect to wsus console both locally and remote. Your screenshot looks just like my actual config. Thanks for the tips, but still no luck.
Also, I noticed that I didn't have a certificate applied, so I did that, but still not working. I can access the Client.asmx page now, though. -
Rita Hu -MSFT 9,661 Reputation points
2021-08-27T02:21:17.337+00:00 Thanks for your response.
Could we try to close wsus console and delete the wsus file in %appdata%\Microsoft\MMC first?
Then we could follow this link to reindex the database.
Then we could connect to the wsus console again t confirm whether the issue will be resolved or not.
Please feedback to me if there are any updates.
Thanks for your time.
Regards,
Rita
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