Share via

Sync issue with Word document and Cloud link

Anonymous
2024-03-25T10:46:36+00:00

Sync issue - states not syncing between computer and cloud because named document is open by another programme and needs to be closed. But document is not open anywhere and in fact has been closed and then deleted yet still same message and no syncing of computer with cloud.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-25T11:59:15+00:00

    Hi Berry B!

    I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

    Have you tried to unlink the computer from the OneDrive and then sign in to link it back? Right-click the OneDrive Icon on your taskbar> Click Settings> Settings> Click on Unlink the PC > Restart the PC and then sign in to link it again.

    Please let me know how it goes and if you need any other assistance and I will be more than happy to help further.

    Thank you

    Best Regards, Shakiru

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments