OneDrive Issue: Error Code: 0×8004da9a

Question

Hey Community

I have this OneDrive issue that has been persistent for one user tried to clear all the logs and reset the onedrive and clear cache run this and delete the files in there and resign in but still doesnt work Anyone who can help solving this issue would really be helpful

Command that was run and files deleted from

%localappdata%\Microsoft\OneDrive\settings

Answer 1

Dear MP MeetPatel,

Thank you for reaching out to the Microsoft community. We are delighted to offer our assistance.

We are afraid that in order to address this issue, it may be necessary to investigate the environment on your end. As forum support, we do not have sufficient permissions and resources to perform an investigation directly.

We have noted that you have posted this question in the For Business category and assume that you have a Microsoft 365 for Business subscription. Therefore, we sincerely recommend that you contact your Microsoft 365 administrator and follow the steps outlined in this article to create a support ticket and contact Online Support.

The support team at Online Support has higher permissions than us and can remotely examine the situation on your end, gather more resources, and assist you with troubleshooting. This will be a more efficient way to address your concerns.

Thank you for your understanding and cooperation! Have a great day.

Sincerely,

Sean | Microsoft Community Moderator