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Microsoft 365 and Office | SharePoint | Other | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Dear Tricia,
Good day, thanks for querying in this forum. We're happy to help you.
From your description, it seems that you want to access a shared SharePoint video, however, you cannot access it.
If my understanding is right, to better understand your situation and help narrow down this issue, could you provide the information below?
- May I know if you encountered any error message? If so, could you provide the screenshot of error message?
- May I know if this issue only occurs in current shared video? May I know if the other shared files have the same problem?
- May I know if the other colleagues have the same problem?
If my understanding above is not consistent with yours, you can also post back and point that.
Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!
Sincerely,
Sukie | Microsoft Community Moderator