Corrupt file

Question

Every time I try to open my file (word document) I get an error message as displayed in the picture attached. I have tried to retrieve the file through open and Repair, I've tried to retrieve the text, I've tried a text retriever machine as well. It is not a large file and I have space.

Answer 1

Hi

Where is the file stored? Does the file name or enclosing folder(s) have any non-text characters such as slashes, dots, #(){}[]?

Ensure the file names don't have special characters.

Answer 2

Hi Waed,

Thank you for reaching out. My name is Leo, a user just like you. I'd be happy to help you with your concern.

May I know what changes were made that might be causing the issue? May I also know if you saved the file through a cloud storage or OneDrive? If yes, you can try to recover it via OneDrive history so that you will be able to restore the version of the file. If not, use the Time Machine feature on Mac to recover. With many apps, you can go to File > Revert To > Browse All Versions to view previous versions of documents in Time Machine, then find and restore the version you want. In case the issue still persists, please don't hesitate to let us know. We, the community users, are always here to help. Thank you!

I pulled the above steps from Official Apple Support website. For reference, here's the link below:

https://support.apple.com/guide/mac-help/mh11422/mac

Your understanding and patience will be highly appreciated. I hope I provided a helpful information regarding your concern! Let me know if you have any further questions. Be safe always!

Best Regards,

Leo