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storage wrong account

Anonymous
2023-12-22T21:30:11+00:00

I have a personal account and a business account with the same email. I bought more storage for my personal but I need it to be on the business account. How can I move that?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-12-22T22:09:15+00:00

    Thank you for reaching out to Microsoft Forum. I understand that you have purchased additional storage for your personal account, but you would like to transfer it to your business account.

    Unfortunately, it is not possible to transfer storage from one account to another. However, you can cancel the storage subscription on your personal account and then purchase it again on your business account.

    To cancel the storage subscription on your personal account, please follow these steps:

    1. Sign in to your Microsoft account.
    2. Go to the Services & subscriptions page.
    3. Find the storage subscription you want to cancel and select Manage.
    4. Select Cancel.
    5. Follow the instructions to confirm the cancellation.

    Once you have canceled the subscription, you can then purchase the additional storage for your business account.

    I hope this helps. Let me know if you have any further questions or concerns.

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