MS Form generated link gets error Server Error in '/shorturl' Application.

Question

Hi

when create MS form and try to send through outlook or MS teams, it sent it out email or MS teams message in chat/chanel but the button at the end leads to the link. This link goes to error:

Runtime Error**Description:**An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --><br> <br> <configuration><br> <system.web><br> <customErrors mode="Off"/><br> </system.web><br> </configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --><br> <br> <configuration><br> <system.web><br> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/><br> </system.web><br> </configuration>

seem's the problem is that at the end of the link is "&channel=0" or *&channel=1"...when i remove this part of the link it goes to the form with properly working start button leading to the form.

How can this be fixed? Can you advice? It doesn't seem's to be problem on my laptop since this problem is for all users getting the email/message

thank you

Answer 1

Dear MARTIN TROJAN

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

We kindly recommended you can raise a service request in Microsoft 365 admin center, which the support there has the related permission and resource to help you check from the backend

Thanks for your cooperation.

Sincerely,

Tin | Microsoft Community Moderator