One Drive is garbage

Question

I hate this company because i have *<removed>*all files on my one drive and it states im ower the limit like how ?

please explain how does this <removed> work ? ive been trying to get a hold of microsoft for a <removed> week now. Also the website is inconsistant sometimes its in english hungarian or german i live in germany my pc is in german .

Answer 1

Standard Microsoft solution for the ages, just give up because it was never intended to actually work, just to be sold.

Answer 2

i clkearly stated i newer used One drive but ok i guess hopw do i free up space and delete non existant files ?

i tried it already it redirects me to one drive to delete files that dosent exist because there is nothing there

Answer 3

you can clearly see in the screenshots that i have no files in nor the recycle bin and nowhere i newer used one drive i newer had the one drive app i uninstalled it right after i installed windows . I installed one drive as per the request of the person who replied to my comment earlyer. So i could have newer synced my data to one drive. I only found out this issue when i checked my emails and it sayed that i need to purchase more storage

Answer 4

i already unlinked it and linked it again it just says an eror occured and files cant be synced i even uninstalled one drive and installed again

Answer 5

Hi David A,

I am an independent advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

Sorry to hear about your issue.

I did some research and found a solution on Microsoft Community Forum that may solve your problem. Himalay_atram suggests unlinking your account from the current machine and linking it back again. Doing so will reset the connection and it might resolve the issue, You can follow the steps below.

Right-click on the OneDrive icon in the notification area and open Settings. Select the Account tab. Click on the Unlink this PC button. Sign back in with your credentials.

I found that solution here: https://answers.microsoft.com/thread/85847d5b-2cda-4c88-8dca-913a50da19b9

Let me know if that helped.

I would appreciate your feedback

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Kindly note that this is a user-to-user forum, we are users helping other users, we aren't Microsoft employees and neither are we Microsoft agents.

Best regards, Amadeusz