Can't install Microsoft 365 Personal. Error code: 30033-2016 (0)

Question

Can't install Microsoft 365 Personal. Error code: 30033-2016 (0)

Anonymous

Hello,

my client have bought Microsoft 365 Personal 1 year subscription, but when installing apps always get an error: 30033-2016 (0)

Already tried everything that suggested in:

https://support.microsoft.com/en-us/office/error-code-30033-when-installing-office-2ff458ab-0f87-46c7-99b3-c919f53395ea#articleFooterSupportBridge=communityBridge

https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?wt.mc_id=uninstallpc_262f265f-4c5e-4c46-852f-2a3890829d34&ui=en-us&rs=en-gb&ad=gb https://answers.microsoft.com/en-us/msoffice/forum/all/cant-install-office-error-code-30033-2016-0/88734a74-7621-4ae2-bb34-328f4d3659d0 I've could attach SaRa logs, but don't see such option.

Thanks for your help.

Martynas

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4 answers

Answer 1

Anonymous

Hi Martynas!

Thank you for your feedback.

I'm glad that the issue is resolved :-)

Best Regards, Shakiru

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Answer 2

Anonymous

The problem was username with national letters "Jūratė".

Created new user without special characters "Jurate" and it worked.

Hope that will save your time.

Martynas

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Answer 3

Tried that already several days ago.

Bur did that again and I have got the same 30033-2016 (0) error on Step 4, when trying to download installation,

with configuration.xml file:

</Product>

</Add>

</Configuration>

and with:

</Product>

</Add>

</Configuration>

and with:

</Product>

</Add>

</Configuration>

and with:

</Product>

</Add>

</Configuration>

and with:

&lt;Product ID="O365HomePremRetail"&gt; 

  &lt;Language ID="lt-LT" /&gt; 

&lt;/Product&gt;

</Add>

</Configuration>

No luck.

Regards,

Martynas

Answer 4

Hi MartynasKruckauskas!

I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

See Jazlyn Xu MSFT's comment for the solution of the Error code: 30033-2016 (0) when installing Microsoft 365 on a PC at:

https://answers.microsoft.com/thread/88734a74-7621-4ae2-bb34-328f4d3659d0

I hope this helps! Please let me know how it goes and if you need any other assistance and I will be more than happy to help further.

Thank you

Best Regards, Shakiru

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Can't install Microsoft 365 Personal. Error code: 30033-2016 (0)

4 answers