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I received an email from ******@information.microsoft.com saying thank you for purchasing Visio but I did not purchase it and it is not listed in my order history. I checked the headers and the email is from the address listed, but I'm not sure what this could be in reference to. Has anyone else received anything of this nature?
"Check out features of Microsoft Visio. Thanks for purchasing Visio. See the latest features to make the most of your experience. Get started"
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
StPeteSteph, thank you for your reply.
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Best regards,
Gunasekar N
Thank you!
Hello StPeteSteph! I'm Gunasekar and I'd be happy to help you with your question.
Thank you for clarifying the situation. I'm glad you were able to locate the purchase in your order history.
It's normal to be concerned about questionable emails. If you have any further questions regarding the email you received, please contact Microsoft directly for support.
https://go.microsoft.com/fwlink/?linkid=2214328
Type or describe the issue in the search bar. Choose your Support option, preferably select "Chat with a support agent in your web browser" Enter your email address and Confirm your email again.
Once you do that, a service request will be open and you will need to exercise patience for the Microsoft Support Agent to chat with you live.
If you have any questions, please let me know and I will be happy to help you further.
Best regards,
Gunasekar N
I was going to delete this question, but there doesn't appear to be a way to do that. Please disregard. There is an order in my account that doesn't specify Visio, but that must be it. I'll take it up with Microsoft.