OneNote not syncing properly between Android app and Windows 11 program.

Question

Hi. I cannot get OneNote to sync properly. When I create new notebook on the Android app, it doesn't appear in desktop app at all. If I create something on the desktop app, it appears normally on Android app. I've tried logging in and out, going to file -> sync but nothing has helped. Is this normal behavior for this app?

Answer 1

If you have any questions, please let me know and I'll be glad to assist you further.

Answer 2

I found out what the issue was. Coming from Evernote, I was assuming all my notebooks appear automatically on the notebook list, but apparently I needed to open them manually on PC (a bit weird if you ask me, especially when I didn't need to do that on the mobile app). Everything syncs properly once opened.

Thanks for the help anyways!

Answer 3

Hi there Pinsukka,

Welcome to Microsoft Community

I'm Bobadoye and I'd be happy to help you out with your question.

Apologies for the inconvenience, please follow the steps below:

• Check for update and ensure that your OneNote application is updated on both devices
• Clear OneNote application cache on your Android phone
• Uninstall and re-install OneNote

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards,

Bobadoye