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cannot activate visio 2021

Anonymous
2024-01-16T03:45:45+00:00

We have purchased a Visio 2021 license and we have installed it successfully. The problem is the product key that comes from MS Business Center could not be activated.

Microsoft 365 and Office | Visio | Other | Windows

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  1. Anonymous
    2024-01-16T04:52:25+00:00

    Hello Donna M,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well.

    Sorry for this inconvenience. However, you will need to provide additional information to allow me to understand why you are unable to activate your Visio 2021 license using the product key.

    When you enter the product key, what message or prompt do you receive?

    I await your response.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm regards

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