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Microsoft Sway error

Anonymous
2024-03-28T13:02:19+00:00

Hi

I use Microsoft Sway for newsletters and presentaitons but I am unable to access my Sway files at all and get an error message (see image attached). Can someone from Microsoft Support please reply and update on what the issue is and when it will be fixed.

Thanks

Microsoft 365 and Office | Sway | For business

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  1. Anonymous
    2024-03-28T13:24:45+00:00

    Dear respected Johanne Gilroy,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

    As per your description, recently, we received reports from other community members, and they are encountering same situation when using Microsoft Sway app.

    I have provided a summary reply for this similar thread so please refer this thread URL: "We're sorry. Something is broken. Don't worry, though; we made note - Microsoft Community

    Please monitor above provided thread URL to get recent updates.

    I'm sorry and I apologize for that.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Waqas Muhammad

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